Assertiveness skills /

Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). A good definition of assertiveness is...

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Bibliographic Details
Main Author: Alessandra, Anthony J.
Format: Electronic eBook
Language:English
Published: [Place of publication not identified] : Team Publications & Worldwide Center for Organizational Development, 2006, ©2004.
Edition:2nd ed.
Series:Rapid skill-builder.
Subjects:
Online Access:CONNECT