Why didn't I say that?! : what to say and how to say it in tough situations on the job /

"You can't always have the right words on the tip of your tongue - particularly if you're a manager facing an uncomfortable conversation with an employee. But rather than put your foot in your mouth, just refer to Why Didn't I Say That?! It's like having a personal scriptwri...

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Bibliographic Details
Main Author: Weiss, Donald H., 1936-
Format: Electronic eBook
Language:English
Published: New York : AMACOM, ©1994.
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Online Access:CONNECT