Cost-justifying usability : an update for an Internet age /

You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the timeguarantee a robust ROI!ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this co...

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Bibliographic Details
Other Authors: Bias, Randolph G., Mayhew, Deborah J.
Format: Electronic eBook
Language:English
Published: Amsterdam ; Boston : Morgan Kaufman, 2005.
Edition:2nd ed.
Series:Interactive Technologies.
Subjects:
Online Access:CONNECT
CONNECT