ITIL Lifecycle Essentials : Your Essential Guide for the ITIL Foundation Exam and Beyond.
This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners a...
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely :
IT Governance Publishing,
2013.
|
| Subjects: | |
| Online Access: | CONNECT CONNECT |
MARC
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | mig00005022857 | ||
| 006 | m o d | ||
| 007 | cr |n|---||||| | ||
| 008 | 130516s2013 xx ob 000 0 eng d | ||
| 005 | 20240613140236.3 | ||
| 019 | |a 856889478 |a 882423828 |a 902866853 |a 1087355370 |a 1175628123 |a 1259189437 |a 1264939105 | ||
| 020 | |a 9781849284189 |q (electronic bk.) | ||
| 020 | |a 1849284180 |q (electronic bk.) | ||
| 020 | |z 1849284172 | ||
| 020 | |z 9781849284172 | ||
| 020 | |a 1849284199 | ||
| 020 | |a 9781849284196 | ||
| 020 | |a 1299468551 | ||
| 020 | |a 9781299468559 | ||
| 027 | |a JSTOR purchased | ||
| 035 | |a 1WRLDSHRocn843642486 | ||
| 035 | |a (OCoLC)843642486 |z (OCoLC)856889478 |z (OCoLC)882423828 |z (OCoLC)902866853 |z (OCoLC)1087355370 |z (OCoLC)1175628123 |z (OCoLC)1259189437 |z (OCoLC)1264939105 | ||
| 037 | |a CL0500000269 |b Safari Books Online | ||
| 037 | |a 22573/ctt4k5mwf |b JSTOR | ||
| 040 | |a MHW |b eng |e pn |c MHW |d B24X7 |d HF7 |d OCLCO |d N$T |d COO |d UMI |d DEBSZ |d OCLCQ |d JSTOR |d OCLCF |d YDXCP |d OCLCQ |d AGLDB |d Z5A |d LIV |d MERUC |d OCLCQ |d IOG |d OCLCO |d VNS |d VTS |d FVL |d CEF |d OCLCQ |d OCLCO |d LVT |d STF |d UAB |d M8D |d UKAHL |d UX1 |d OCLCO |d OCL |d OCLCQ |d QGK |d OCLCO |d OCLCL | ||
| 049 | |a TXMM | ||
| 050 | 4 | |a HD30.2 |b .A3482 2013eb | |
| 082 | 0 | 4 | |a 004.068 |2 23 |
| 100 | 1 | |a Agutter, Claire. | |
| 245 | 1 | 0 | |a ITIL Lifecycle Essentials : |b Your Essential Guide for the ITIL Foundation Exam and Beyond. |
| 260 | |a Ely : |b IT Governance Publishing, |c 2013. | ||
| 300 | |a 1 online resource (375 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners as they go beyond Foundation level. It features practical tips on using service management and, for each process, the author adds to the theory with lessons from her own real-world experience. | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Introducing service management -- Key concepts and roles -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement -- Service management automation -- Service management training and qualifications -- Multiple choice exam strategies -- Further reading/resources. | |
| 546 | |a English. | ||
| 500 | |a EBSCO eBook Business Collection |5 TMurS | ||
| 500 | |a EBSCO eBook Academic Comprehensive Collection North America |5 TMurS | ||
| 500 | |a Books at JSTOR Evidence Based Acquisitions |5 TMurS | ||
| 630 | 0 | 0 | |a IT infrastructure library. |
| 630 | 0 | 7 | |a IT infrastructure library. |2 blmlsh |
| 630 | 0 | 7 | |a IT infrastructure library |2 fast |
| 650 | 0 | |a Information technology |x Management. | |
| 650 | 0 | |a Support services (Management) | |
| 650 | 0 | |a Computer technical support. | |
| 650 | 0 | |a Software support. | |
| 730 | 0 | |a WORLDSHARE SUB RECORDS | |
| 758 | |i has work: |a ITIL Lifecycle Essentials (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYMdjXccmM7RJ9GWvTwhwP |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |z 9781849284172 |
| 856 | 4 | 0 | |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=571562&authtype=ip,sso&custid=s4672406 |z CONNECT |3 eBooks on EBSCOhost |t 0 |
| 856 | 4 | 0 | |u https://ezproxy.mtsu.edu/login?url=https://www.jstor.org/stable/10.2307/j.ctt5hh5wb |z CONNECT |3 JSTOR |t 0 |
| 949 | |a ho0 | ||
| 994 | |a 92 |b TXM | ||
| 998 | |a wi |d z | ||
| 999 | f | f | |s 2b1eb64d-caf9-47d7-9533-e7a38e3a4432 |i 0ca4faa3-fd18-474d-9fe1-8b55a0ea33cb |t 0 |
| 952 | f | f | |a Middle Tennessee State University |b Main |c James E. Walker Library |d Electronic Resources |t 0 |e HD30.2 .A3482 2013eb |h Library of Congress classification |
