ITIL Lifecycle Essentials : Your Essential Guide for the ITIL Foundation Exam and Beyond.

This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners a...

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Bibliographic Details
Main Author: Agutter, Claire
Format: Electronic eBook
Language:English
Published: Ely : IT Governance Publishing, 2013.
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