Holding the line.
This programme was made for anyone who uses the telephone to offer counselling, support or information. It considers the issues involved that anyone who engages in this kind of work needs to be aware of, and shows how to use counselling skills effectively over the telephone. It explains what's...
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Main Author: | |
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Format: | Electronic Video |
Language: | English |
Published: |
Newport, Wales :
University of Wales, Newport,
2003.
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Series: | Counseling and therapy in video, volume 2
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Subjects: | |
Online Access: | CONNECT |