Measuring customer satisfaction : survey design, use, and statistical analysis methods /

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Bibliographic Details
Main Author: Hayes, Bob E., 1963-
Format: Book
Language:English
Published: Milwaukee, Wis. : ASQC Quality Press, c1998.
Edition:2nd ed.
Subjects:

Main Collection - Walker Library - 4th Floor

Holdings details from Main Collection - Walker Library - 4th Floor
Call Number: 658.812 H32m 1998
Copy 1 Available  Pull and Hold