Assertiveness skills.
Mastering assertiveness is a critical skill for professional success, enabling clear, confident, and respectful communication. This course begins with foundational techniques, such as basic, empathic, self-disclosure, discrepancy, and consequence assertiveness, guiding you on when and how to apply t...
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Corporate Author: | |
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Format: | Electronic Video |
Language: | English |
Published: |
[Birmingham, United Kingdom] :
Packt Publishing,
[2024]
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Edition: | [First edition]. |
Subjects: | |
Online Access: | CONNECT |