Friction/Reward : be your customer's first choice /
Richard Hammond is a retailing expert, and Smart Circle is his problem-solving consultancy. Together with select subject-matter experts he tackles a wide range of retail challenges: from 'big idea' and format development to customer engagement and retail futurology. He is also the author o...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Harlow, England :
Pearson,
2019.
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| Edition: | First edition. |
| Subjects: | |
| Online Access: | CONNECT |
