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Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for...

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Bibliographic Details
Main Author: Yerkes Leslie
Other Authors: Caruso Barbara
Format: Electronic Audio
Language:English
Published: [S.I.] : Recorded Books, Inc., 2009.
Subjects:
Online Access:CONNECT