The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging /
"New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business. No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences....
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
New York :
McGraw-Hill,
[2020]
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Subjects: | |
Online Access: | CONNECT |