The Zappos experience : 5 principles to inspire, engage, and wow /

The Zappos experience : 5 principles to inspire, engage, and wow /

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Bibliographic Details
Main Author: Michelli, Joseph A., 1960-
Format: Electronic eBook
Language:English
Published: New York : McGraw-Hill, ©2012.
Subjects:
Zappos.com (Firm) > Management.
Customer services.
Electronic commerce > Management.
Mail-order business > Management.
Retail trade > Management.
Online Access:CONNECT

Internet

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