Conversation transformation : recognize and overcome the 6 most destructive communication patterns /

Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --

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Bibliographic Details
Main Author: Benjamin, Ben E., 1944-
Other Authors: Yeager, Amy, 1975-, Simon, Anita, 1936-
Format: Electronic eBook
Language:English
Published: New York : McGraw-Hill, 2012.
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Online Access:CONNECT