Gratuity : a contextual understanding of tipping norms from the perspective of tipped employees /
Gratuity is based on interviews with 425 people in more than 50 occupational categories. The respondents from across the U.S. reflect the diversity of the population but have one thing in common: they earn tips. A tip is a price set almost entirelyby a customer, less connected to demand than to soci...
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| Main Author: | |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Lanham, Md. :
Lexington Books/Rowman & Littlefield,
©2010.
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| Subjects: | |
| Online Access: | CONNECT |
Table of Contents:
- Contents; Preface; Acknowledgments; Introduction; Part 1. RESTAURANTS; Chapter 01. Restaurant Chains1; Chapter 02. Family Eateries; Chapter 03. Upscale Dining; Chapter 04. Bussers and Runners; Chapter 05. Bartenders, Cocktail Servers, and Bar-Backs; Chapter 06. Multi-Function Staff; Chapter 07. Specialty Jobs; Chapter 08. Tip Jars; Part 2. SERVICES; Chapter 09. Household Services; Chapter 10. Deliveries; Chapter 11. Loading and Carting; Chapter 12. Cars; Chapter 13. Animals; Chapter 14. Cosmetology; Chapter 15. Teachers; Chapter 16. Blue Collar Workers; Chapter 17. Officiants.
- Chapter 18. Medical CareChapter 19. Miscellaneous; Part 3. ENTERTAINMENT; Chapter 20. Family Entertainment; Chapter 21. Adult Entertainment; Chapter 22. Musicians; Chapter 23. Sports; Chapter 24. Ushers and Sports Vendors; Conclusions; References; Index; About the Authors.
