Institutional interaction : studies of talk at work /

It was not until the 1960s, that a systematic science to study conversation and interaction started to develop. This text focuses on talk and interaction in institutional contexts, i.e. contexts where the interacting parties orient to the goal-rational, institutionalised nature of their action.

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Bibliographic Details
Main Author: Arminen, Ilkka (Author)
Format: Electronic eBook
Language:English
Published: New York : Routledge, 2016.
Series:Directions in ethnomethodology and conversation analysis.
Subjects:
Online Access:CONNECT

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520 |a It was not until the 1960s, that a systematic science to study conversation and interaction started to develop. This text focuses on talk and interaction in institutional contexts, i.e. contexts where the interacting parties orient to the goal-rational, institutionalised nature of their action. 
505 0 |a 1. Conversation analysis and its applications -- 2. Institutional interaction -- 3. Analytic procedures -- 4. Encountering a client -- 5. Classrooms and the transmission of knowledge and expertise -- 6. Strategic interaction -- 7. Negotiation -- 8. Information systems and organizational interaction -- 9. Toward applied conversation analysis. 
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