Creating a Customer-Focused Help Desk.
This volume came about as a result of the authors' own practical experience in Help Desk operation and management and of hundreds of workshops the authors have conducted world-wide over the last fifteen years. It is intended to be a practical reference guide, but the suggestions, checklists and...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Rothstein Publishing,
2016.
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| Subjects: | |
| Online Access: | CONNECT |
