Service orientation : winning strategies and best practices /
Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers.
Saved in:
| Main Author: | |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cambridge, UK ; New York :
Cambridge University Press,
2006.
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| Subjects: | |
| Online Access: | CONNECT |
MARC
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| 245 | 1 | 0 | |a Service orientation : |b winning strategies and best practices / |c Paul Allen ; Sam Higgins [and others]. |
| 260 | |a Cambridge, UK ; |a New York : |b Cambridge University Press, |c 2006. | ||
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| 504 | |a Includes bibliographical references (pages 326-328) and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Cover; Half-title; Title; Copyright; Contents; Foreword; Preface; Acknowledgments; Acronyms and abbreviations; Part 1 Overview; Part 2 Business architecture; Part 3 Service-oriented architecture; Part 4 Service-oriented management; Part 5 Case studies; References; Useful sources of information; Index. | |
| 520 | |a Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers. | ||
| 546 | |a English. | ||
| 500 | |a EBSCO eBook Academic Comprehensive Collection North America |5 TMurS | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Support services (Management) | |
| 650 | 0 | |a Organizational effectiveness. | |
| 700 | 1 | |a Higgins, Sam. | |
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