Quality care in home health : improving patient outcomes and agency scores /
Annotation
Saved in:
| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Brentwood, TN :
HCPro, a divisoin of BLR,
[2015]
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| Subjects: | |
| Online Access: | CONNECT |
MARC
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| 100 | 1 | |a Griffin, J'non, |e author. | |
| 245 | 1 | 0 | |a Quality care in home health : |b improving patient outcomes and agency scores / |c J'non Grifin, RN, MHA, WCC, HCS-D, COS-C. |
| 264 | 1 | |a Brentwood, TN : |b HCPro, a divisoin of BLR, |c [2015] | |
| 264 | 4 | |c ©2015 | |
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| 504 | |a Includes bibliographical references. | ||
| 520 | 8 | |a Annotation |b Quality Care in Home Health: Improving Patient Outcomes and Agency ScoresJ'non Griffin, RN, MHA, WCC, HCS-D, COS-CThe future of the home health care industry is patient-centered care and quality outcomes. The Centers for Medicare & Medicaid Services (CMS) is sharing with the world how your agency stacks up to the competition through its Patient Survey Star Ratings and Quality of Patient Care Star Ratings (formerly HHC Star Rating). These ratings come from OASIS patient outcomes data and CMS' Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Patient Experience of Care Survey. This means homecare providers need to start focusing on patient education and engagement initiatives to ensure better outcomes and compliance, sustain high ratings and a good reputation, and continue to receive referrals for post-acute care. Quality Care in Home Health: Improving Patient Outcomes and Agency Scores provides home health agencies with the tools and tactics they need to address the measures and improve publicly reported survey results through training, systematic practices, and bedside clinical behavior. Expert J'non Griffin, RN, MHA, WCC, HCS-D, COS-C provides general patient education and engagement strategies, as well as staff training tips to improve the patient experience and achieve positive HHCAHPS scores and star ratings. This cost-effective solution provides strategies for better outcomes in the measures indicated in the star rating and HHCAHPS survey, including:Timely initiation of careEducation for medicationsImproved ambulationImproved bed transferringImproved bathingPain controlDyspnea improvementRehospitalization avoidanceThis book will help homecare agencies to:Identify strategies to improve patient engagementImprove care processes for better patient outcomesRecognize methods and opportunities to increase patient satisfactionIdentify strategies for staff training to improve the care processIdentify how patient satisfaction scores could affect agencies in the futureImprove HHCAHPS survey scores and CMS star ratingsInvolve the clinical team in process improvementTable of ContentsOverview of general patient education and engagement strategiesBettering patient outcomesTimely initiation of carePatient education for medicationsImproving ambulationImproving bed transferringImproving bathingPain controlImproving dyspneaAvoiding rehospitalizationHHCAHPSProfessionalismPatient communicationPatient education on meds, pain, and home safetyGeneral tips for overall patient satisfaction. | |
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| 952 | f | f | |a Middle Tennessee State University |b Main |c James E. Walker Library |d Electronic Resources |t 0 |e RA645.3 |h Library of Congress classification |
