Practical knowledge and information management /

This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business ca...

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Bibliographic Details
Main Authors: Schopflin, Katharine (Author), Walsh, Matt (Author)
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: London : Facet Publishing, 2019.
Subjects:
Online Access:CONNECT

MARC

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100 1 |a Schopflin, Katharine,  |e author. 
245 1 0 |a Practical knowledge and information management /  |c Katharine Schopflin and Matt Walsh. 
264 1 |a London :  |b Facet Publishing,  |c 2019. 
264 4 |c ©2019. 
300 |a 1 online resource (viii, 120 pages.) 
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588 |a Description based on print version record 
520 |a This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business. It will be useful reading for information professionals with responsibility for knowledge and information management activity and will suit both experienced professionals, those new to the area, and students on relevant courses/new professionals looking to increase their knowledge. 
505 0 |a Introduction to knowledge and information management -- Introducing knowledge and information management to organizations -- Information management and governance -- Communities and knowledge-sharing -- Making knowledge explicit : knowledge bases, know-how and wikis -- Capturing knowledge legacy : passing on staff knowledge -- Afterword : the future of knowledge and information management. 
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