Dealing with parents.
When parents are angry or upset, administration staff are often the people that experience their emotional outbursts directly. In this programme, office staff at Ocklynge Junior School take part in a series of role-plays with actors playing anxious and irate parents to explore and demonstrate how be...
Saved in:
| Corporate Author: | |
|---|---|
| Format: | Electronic Video |
| Language: | English |
| Published: |
[England] :
Teachers TV/UK Department of Education,
2005.
|
| Series: | Primary admin staff ;
1 |
| Subjects: | |
| Online Access: | CONNECT |
