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00000cam a2200000 a 4500 |
| 001 |
mig00004429118 |
| 005 |
19990601152444.1 |
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871016s1988 ilua b 001 0 eng |
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|a 87083051
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|a 0933931085
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|a (OCoLC)19797720
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|a (WaOLN)mts0388808
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|a ocm19797720
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|a TXMM
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|a TS156.6
|b .G74 1988
|
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|a 658.5/62
|2 20
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| 092 |
|
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|a 658.562
|b G86c
|
| 100 |
1 |
|
|a Grenier, Robert W.
|
| 245 |
1 |
0 |
|a Customer satisfaction through total quality assurance /
|c Robert W. Grenier.
|
| 250 |
|
|
|a 1st ed.
|
| 260 |
|
|
|a Wheaton, Ill. :
|b Hitchcock Pub. Co.,
|c c1988.
|
| 300 |
|
|
|a 199 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
|
|
|a Includes bibliographical references.
|
| 590 |
|
|
|a 90-09050
|
| 650 |
|
0 |
|a Quality assurance
|x Management.
|
| 907 |
|
|
|a 1318475
|b 07-17-10
|c 05-24-10
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|b 05-24-10
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|p Circulating
|a Middle Tennessee State University
|b Main
|c James E. Walker Library
|d Main Collection - Walker Library - 4th Floor
|t 0
|e 658.562 G86c
|h Library of Congress classification
|i Book
|m 33082003415709
|n 1
|
