The Spanish model for smart tourism destination management : a methodological approach /

The Spanish model for smart tourism destination management : a methodological approach /

This is an open access handbook that guides destinations on their journey to becoming Smart Tourism Destinations (STDs). Developed by SEGITTUR, a distinguished Spanish State company, and aligned with academia represented by Professor Lidia Andrades, who has brought together recognized international...

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Bibliographic Details
Other Authors: Andrades, Lidia (editors.), Romero-Dexeus, Carlos (editors.), Martínez-Marín, Enrique (editors.)
Format: Electronic eBook
Language:English
Published: Cham, Switzerland : Springer, [2024]
Series:Tourism, hospitality & event management.
Subjects:
Tourism > Spain > Management.
Online Access:CONNECT
CONNECT
Table of Contents:
  • Intro
  • Foreword
  • Foreword
  • Acknowledgements
  • About This Book
  • Contents
  • About the Editors
  • Part I: The Context: The Need for Smart Tourism Management
  • Tourism Trends: Current Challenges for Tourism Destinations Management
  • 1 Introduction
  • 2 Climate Change
  • 3 Overtourism
  • 4 Threats to Cultural and Biological Diversity
  • 5 Safety and Security
  • 6 Technology and Digitalization
  • 7 Labour Issues
  • 8 Rethinking Competitiveness
  • 9 The SEGITTUR Proposal: Smart Management to Embrace Complexity
  • References
  • Origin of the Spanish Smart Tourism Destinations Program
  • 1 Introduction
  • 2 In the Beginning, It Was About Quality
  • 3 The Entrepreneurial State: Tourism Policy as an Impetus for Indicator-Based Management and Integrated Destination Management
  • 4 The Encounter Between Models: Sustainable Tourism Municipalities and Smart Destinations
  • 5 The Last Step... Until Today
  • 6 Conclusions
  • References
  • Part II: The Method: The Spanish Model for Smart Tourism Destination Management
  • Methodological Framework of the Spanish Smart Tourism Destinations Model
  • 1 Introduction
  • 2 From the Smart City to the Smart Destination
  • 2.1 Smart Cities and Smart Tourism
  • 3 Standardization Work: The CTN 178
  • 3.1 Standards to Promote the Development of Smart Tourism Destinations
  • 4 The Concept of Smart Tourism Destination
  • 4.1 The DTI Network: An Opportunity for Municipalities to Improve Their Resilience When Facing Potential Crisis
  • 5 The DTI Model Implementation Methodology
  • 5.1 The Objectives of the DTI Methodology
  • 5.2 The Evolving Nature of the DTI Methodology
  • 5.3 The DTI Model Implementation Phases
  • 5.3.1 The First Cycle: Adhesion to the DTI Model
  • 5.3.2 The Second Cycle: Monitoring
  • 5.3.3 Acknowledgment of Membership and DTI Distinction
  • 5.4 The Strategic Pillars of the Smart Tourism Destination Model
  • 5.5 Areas of Action of the DTI Model
  • 5.5.1 Governance Pillar
  • 5.5.2 Innovation Pillar
  • 5.5.3 Technology Pillar
  • 5.5.4 Sustainability Pillar
  • 5.5.5 Accessibility Pillar
  • 5.6 Assessment of Results in the DTI Model
  • 5.7 The Different Territorial Scales of Application of the DTI Model
  • 5.7.1 Basque Model of Territorial Tourism Development
  • 5.7.2 Principles of the Development of the Smart Tourism Destinations Model of the Region of Valencia (DTI-CV)
  • 6 The Link Between the DTI Model and the Sustainable Development Goals
  • 7 The Implementation of the DTI Model in Spain
  • 8 Presence of the SEGITTUR DTI Model at an International Level
  • Appendix
  • References
  • The Pillar of Governance in the Spanish Smart Tourism Destinations (DTI) Model
  • 1 Introduction
  • 2 Approach to the Concept of Governance
  • 3 Governance in the Context of Tourism Management
  • 4 The Work of the DMOs, the Challenge of Coordination
  • 4.1 People, Innovation, and Regeneration of Tourism: Delimiting Factors in Smart Tourism Destinations

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