The art of leadership : small things, done well /

Many people think leadership is a higher calling that resides exclusively with a select few who practice and preach big, complex leadership philosophies. But as this practical book reveals, what's most important for leadership is principled consistency. Time and again, small things done well bu...

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Bibliographic Details
Main Author:	Lopp, Michael
Format:	Electronic eBook
Language:	English
Published:	Sebastopol, CA : O'Reilly Media, Inc., [2020]
Subjects:	Leadership. Teams in the workplace. Success in business.
Online Access:	CONNECT

Table of Contents:

Small Things
Act I. Netscape: Manager. Assume They Have Something to Teach You
Meeting Blur
Act Last, Read the Room, and Taste the Soup
Spidey-Sense
Understanding Spidey-Sense
The Professional Growth Questionnaire
A Performance Question
Rands Information Practices
The New Manager Death Spiral
Act II. Apple: Director
The Blue Tape List
Delegate Until It Hurts
How to Recruit
Gossip, Rumors, and Lies
Rainbows and Unicorns
Say the Hard Thing
Everything Breaks
The Org Chart Test
A Distributed Meeting Primer
Act III. Slack: Executive
Allergic to Wisdom
The Guard
The Culture Creek
Anti-flow
A Meritocracy is a Trailing Indicator
How to build a Rumor
Kobayashi Maru Management
The Signal Network
A Precious Hour
Find a Mentor
How to Rands
Be Unfailingly kind
Epilogue: The way I heard it was ...
Intro
Copyright
Table of Contents
Foreword
Introduction
How to Use This Book
O'Reilly Online Learning
How to Contact Us
Acknowledgments
Small Things
Act I. Netscape: Manager
Chapter 1. Assume They Have Something to Teach You
Chapter 2. Meeting Blur
Too Much
On the Topic of Operational Excellence
Chapter 3. The Situation
Capital-S Situations
Capital-D Decisions
Chapter 4. Act Last, Read the Room, and Taste the Soup
Act Last
Read the Room
Taste the Soup
Chapter 5. Spidey-Sense
Understanding Spidey-Sense
Wait, What? That's the Small Thing? Live Life? Thanks, Lopp.
Trusting Spidey-Sense
Something Is Up, and I Don't Know What
Chapter 6. Your Professional Growth Questionnaire
The Professional Growth Questionnaire
The Questions
Always Forward
A Tangible Follow-Up
Chapter 7. A Performance Question
The Checklist Sentence
Reality Changes
Chapter 8. Rands Information Practices
Browser
Phone
Email
Life
Chapter 9. The New Manager Death Spiral
BANG
First, They Tell You
Then, They Tell Each Other
Management Is Not a Promotion
Act II. Apple: Director
Chapter 10. The Blue Tape List
Everything Is Broken
A Spectrum to the Broken
Chapter 11. Delegate Until It Hurts
Entrust
Shush, Little Voice
An Essential Leadership-Scaling Function
Chapter 12. How to Recruit
First Rule of Recruiting: Give It 50%
A Recruiting Primer
Discover, Understand, and Delight
Discover
Understand
Delight
Circling Back to 50% of Your Time
Chapter 13. Gossip, Rumors, and Lies
An Unacceptable Amount of Crap
A Well-Intentioned Hatred of Meetings
A Three-Point Agenda
Meetings Are a Symptom, Not the Cure
Chapter 14. Rainbows and Unicorns
Moments of Disproportionate Satisfaction
Duh
The Compliment Breakdown
A Compliment Career Shift
Chapter 15. Say the Hard Thing
The Voice in Your Head
Saying the Hard Thing
Hearing the Hard Thing
Your Goal in Life
Chapter 16. Everything Breaks
Third Time's a Charm
Game On
With Alarming Predictability
Provide A Clear Explanation of the Rules
Allow the Rules to Evolve in Unexpected Ways
Play, Learn, and Repeat
Failure as a Competitive Differentiator (Or, Don't Play Dumb Games Twice)
Chapter 17. The Org Chart Test
The Legibility Test
The Basics at Scale
Chapter 18. A Distributed Meeting Primer
Remote
The "Many People" Meeting
Pre-Meeting
During
Post-Meeting
No Measurable Difference
Act III. Slack: Executive
Chapter 19. Allergic to Wisdom
A Circus of Failure
When to Innovate and When to Iterate
Act Without Asking
Chapter 20. The Guard
The Disaster Meeting
The Productive Team Teams
Learned Helplessness
Trust Falls for Everyone!

The art of leadership : small things, done well /

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