Talent keepers : how top leaders engage and retain their best performers /

"A strong US economy with record low unemployment rates and the shift to Millennials, is now the largest generation in the workforce are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen. They are nurtured by organizations wit...

Full description

Saved in:
Bibliographic Details
Main Authors: Mulligan, Christopher, 1964- (Author), Taylor, Craig R., 1951- (Author)
Format: Electronic eBook
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons, Inc., [2019]
Subjects:
Online Access:CONNECT
Table of Contents:
  • Intro; Talent Keepers; Contents; Preface; Acknowledgments; Introduction: Energizing a Changing Workplace; Blink, and Your Staff Has Changed; Embracing the Data (and Everything After); The Confluence of Generations; "Begging Them to Stay"; Good Leadership Still Wins; Building a Winning Strategy; Chapter 1: Engaging Your Talent Is a Business Imperative; The True Cost of Turnover; Leadership as a Market Advantage; Introducing the Leader Engagement Index; Notes; Chapter 2: What Engages People at Work?; The Tipping Point; I Don't Need No Satisfaction; The Four Drivers of Employee Engagement
  • Organizational FactorsJob/Career Satisfaction; Coworker Relationships; Credible Leadership; The Four Drivers and the Leadership Engagement Index; Chapter 3: Leaders and Their Impact; The Case for a Focus on Leadership; Why Focusing on Leaders Gets Results; Enthusiasts; Skeptics; Critics; Uninspired; Best Boss/Worst Boss; Leaders Underestimate Their Impact; Different Background, Different Response; Commit, Engage, Excel; Chapter 4: Communication: The Lubricant of Change; Blaming Up; What Not to Do; What to Do: Sharing Down; Chapter 5: Solving the Career Growth Dilemma; Recognize the Right Way
  • Trust Each Other with Your CareersShifting Career Aspirations; The Stay Interview; Career Growth and Accountability; Performance; Reputation; Connections; Job Stratification; WOWs, Wet Socks, and Snorkels; WOWs; Wet Socks; Snorkels; Chapter 6: New Rules for Building a Leadership Team; The Fish Rots ... ; Promote for More Than Just Job Skill; Measuring "Will Do" and "Can Do"; Chapter 7: Creating an Engagement and Retention Culture; Can You Fix Culture?; Communication Is Still the Key; Creating the Culture; Onboarding; Measuring and Monitoring; Action Planning; Accountability
  • Market What You're DoingExit Surveys; Chapter 8: Building the Business Case for Engagement and Retention; Where's the Money?; Finding the Money; Spreading the Impact; Building a Winning Strategy; Appendix: TalentKeepers Engagement and Retention Solutions; About the Authors; Index; EULA