Smart retail : winning ideas and strategies from the most successful retailers in the world /

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Bibliographic Details
Main Author: Hammond, Richard
Format: Electronic eBook
Language:English
Published: Harlow, England ; New York : Prentice Hall Business, 2011.
Edition:3rd ed.
Series:Books that make you better.
Subjects:
Online Access:CONNECT
Table of Contents:
  • 1: You : Starting at the beginning
  • What do you want for yourself?
  • Rising above the crowd
  • Keeping it simple
  • Rolling those snowballs
  • 2: Team : Make us happy and we will make you money
  • What's the big idea?
  • How to build great teams
  • How to get people out of bed
  • All we need is a little better every time
  • 3: Customer : Make me happy and I will give you my money
  • We love shopping here?
  • Price and value
  • Promote or die
  • Marketing for real people
  • 4: Store : Make it brilliant and they will spend
  • Discovery!
  • The great big theatre of shop
  • Detail, detail, detail
  • the store environment
  • And finally ... how we got here.