Smart retail : winning ideas and strategies from the most successful retailers in the world /
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
Harlow, England ; New York :
Prentice Hall Business,
2011.
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Edition: | 3rd ed. |
Series: | Books that make you better.
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Subjects: | |
Online Access: | CONNECT |
Table of Contents:
- 1: You : Starting at the beginning
- What do you want for yourself?
- Rising above the crowd
- Keeping it simple
- Rolling those snowballs
- 2: Team : Make us happy and we will make you money
- What's the big idea?
- How to build great teams
- How to get people out of bed
- All we need is a little better every time
- 3: Customer : Make me happy and I will give you my money
- We love shopping here?
- Price and value
- Promote or die
- Marketing for real people
- 4: Store : Make it brilliant and they will spend
- Discovery!
- The great big theatre of shop
- Detail, detail, detail
- the store environment
- And finally ... how we got here.