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|a How to be assertive in any situation /
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|a What does it mean to be assertive? -- Feel good about yourself and make others feel good too -- Say what you want and what you don't want -- How to deal with other people's expectations and demands -- How to be assertive with your family -- How to be assertive with your friends -- How to be assertive at work -- How to get good service -- How to be assertive at interviews -- How to make assertive decisions.
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