Smart selling on the phone and online : inside sales that get results /

Ten indispensable skills for inside sales success.

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Bibliographic Details
Main Author: Feigon, Josiane Chriqui
Corporate Author: American Management Association
Format: Electronic eBook
Language:English
Published: New York : AMACOM, ©2010.
Subjects:
Online Access:CONNECT

MARC

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505 0 |a CONTENTS; FOREWORD; INTRODUCTION: But I've Only Got Four Minutes!; CHAPTER 1: TIME MANAGEMENT: Momentum Control; CHAPTER 2: INTRODUCING: Selling in Sound Bites; CHAPTER 3: NAVIGATING: Avoiding the No-Po's; CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time; CHAPTER 5: LISTENING: Letting Go of Assumptions; CHAPTER 6: LINKING: Selling to Power Buyers; CHAPTER 7: PRESENTING: It's Showtime!; CHAPTER 8: HANDLING OBJECTIONS: Bring Them On!; CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment; CHAPTER 10: PARTNERING: Conscious Collaboration; EPILOGUE; INDEX. 
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650 0 |a Telephone selling. 
650 0 |a Electronic commerce. 
650 0 |a Selling. 
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