Showing 1 - 20 results of 36 for search 'Zemke, Ron', query time: 0.03s
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1
Coaching knock your socks off service / by Zemke, Ron
Published 1997Call Number: Loading…CONNECT
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2
The service edge : 101 companies that profit from customer care / by Zemke, Ron
Published 1989Call Number: Loading…
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3
Knock your socks off service recovery / by Zemke, Ron
Published 2000Call Number: Loading…
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4
E-service : 24 ways to keep your customers--when the competition is just a click away / by Zemke, Ron
Published 2001Call Number: Loading…
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5
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace / by Zemke, Ron
Published 2000Call Number: Loading…
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6
E-service : twenty-four ways to keep your customers when the competition is just a click away / by Zemke, Ron
Published 2000Call Number: Loading…CONNECT
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7
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace / by Zemke, Ron
Published 1999Call Number: Loading…CONNECT
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8
Knock your socks off service recovery / by Zemke, Ron
Published 2000Call Number: Loading…CONNECT
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9
Coaching knock your socks off service / by Zemke, Ron
Published 1997Call Number: Loading…CONNECT
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10
Service magic : the art of amazing your customers / by Zemke, Ron
Published 2003Call Number: Loading…CONNECT
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11
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace / by Zemke, Ron
Published 1999Call Number: Loading…CONNECT
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Electronic eBook -
12
Knock your socks off service recovery / by Zemke, Ron
Published 2000Call Number: Loading…CONNECT
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13
Generations at work : managing the clash of boomers, Gen Xers, and Gen Yers in the workplace / by Zemke, Ron
Published 2013Call Number: Loading…CONNECT
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14
Delivering knock your socks off service / by Zemke, Ron, Williamson, Bobette Hayes
Published 2001Call Number: Loading…CONNECT
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15
Managing knock your socks off service / by Bell, Chip R., Zemke, Ron, Zielinski, David
Published 2007Call Number: Loading…CONNECT
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16
Service America! : doing business in the new economy / by Albrecht, Karl
Published 1985Other Authors: “…Zemke, Ron…”
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17
Delivering knock your socks off service / by Anderson, Kristin
Published 1991Other Authors: “…Zemke, Ron…”
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18
Managing knock your socks off service / by Bell, Chip R.
Published 1992Other Authors: “…Zemke, Ron…”
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19
Taking care of business : 101 ways to keep your customers coming back without whining, groveling or giving away the store / by Schaaf, Dick
Published 1991Other Authors: “…Zemke, Ron…”
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20
Sustaining knock your socks off service / by Connellan, Thomas K., 1942-
Published 1993Other Authors: “…Zemke, Ron…”
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Related Subjects
Customer services
Supervision of employees
Customer loyalty
Age groups
Conflict of generations
Diversity in the workplace
Service industries
Consumer satisfaction
Customer relations
Management
Consumer complaints
Counseling of
Economic conditions
Employee motivation
Employees
Internet marketing
Mentoring in business
Selling
Telephone selling
Age factors in disease
Conflict (Psychology)
Consumer Satisfaction
Cultural pluralism
Personnel management
Work environment