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The Starbucks experience : 5 principles for turning ordinary into extraordinary / by Michelli, Joseph A., 1960-
Published 2007Call Number: Loading…CONNECT
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The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / by Michelli, Joseph A., 1960-
Published 2008Call Number: Loading…CONNECT
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3
The Zappos experience : 5 principles to inspire, engage, and wow / by Michelli, Joseph A., 1960-
Published 2012Call Number: Loading…CONNECT
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4
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / by Michelli, Joseph A., 1960-
Published 2011Call Number: Loading…CONNECT
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5
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Michelli, Joseph A., 1960-
Published 2014Call Number: Loading…CONNECT
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Driven to delight : delivering world-class customer experience the Mercedes-Benz way / by Michelli, Joseph A., 1960-
Published 2016Call Number: Loading…CONNECT
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7
The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging / by Michelli, Joseph A., 1960-
Published 2020Call Number: Loading…CONNECT
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8
Stronger through adversity : world-class leaders share pandemic-tested lessons on thriving during the toughest challenges / by Michelli, Joseph A., 1960-
Published 2021Call Number: Loading…CONNECT
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9
The Airbnb Way : 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging. by Michelli, Joseph A., 1960-
Published 2019Call Number: Loading…CONNECT
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10
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / by Michelli, Joseph A., 1960-
Published 2011Call Number: Loading…CONNECT
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11
The Starbucks experience : 5 principles for turning ordinary into extraordinary / by Michelli, Joseph A., 1960-
Published 2007Call Number: Loading…
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12
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / by Michelli, Joseph A., 1960-
Published 2011Call Number: Loading…
Located: Loading…Book Loading… -
13
Stronger through adversity : world-class leaders share pandemic-tested lessons on thriving during the toughest challenges / by Michelli, Joseph A., 1960-
Published 2021Call Number: Loading…CONNECT (1 user limit)
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