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International security programs benchmark report : research report / by Hayes, Bob E., 1963-
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Bring your own device (BYOD) to work : trend report / by Hayes, Bob E., 1963-
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3
Nine practices of the successful security leader : research report / by Hayes, Bob E., 1963-
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Corporate security organizational structure, cost of services and staffing benchmark : research report / by Hayes, Bob E., 1963-
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5
Measuring customer satisfaction : development and use of questionnaires / by Hayes, Bob E., 1963-
Published 1992Call Number: Loading…
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Measuring customer satisfaction : survey design, use, and statistical analysis methods / by Hayes, Bob E., 1963-
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7
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / by Hayes, Bob E., 1963-
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8
Beyond the ultimate question : a systematic approach to improve customer loyalty / by Hayes, Bob E., 1963-
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9
Business continuity : Playbook /
Published 2013Other Authors: “…Hayes, Bob E., 1963-…”
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